Product Descriptions - ROCKSoftech attempts to be as accurate as possible. However, we do not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If in doubt about a certain product, you may Contact Us before making any purchases.
Pricing - We try our best to post updated prices on our website. If you made an order and we found out there's a pricing error, we will try our best to inform you of the price adjustment before you make the payment. If you use our automated payment like paypal, we reserve the right to cancel and refund your payment. For bank deposits, we will refund your payment in the form of Store Credits.
Orders, Cancellation of Orders and Payment Terms - All orders are now automated. This means once you made an order, please try to pay within two (2) working days. If we have not received payment from you, we reserve the right to cancel your order anytime by informing you via email. As a rule, only make an online order if you have already decided to buy and is willing to pay within two (2) working days from making the order
Otherwise, please don't make an order and only do so if you are ready by then. This will prevent cancellation of orders. If such cancellations cannot be prevented, please do send us an email about your cancellations.
We accept different payment methods. Please refer to our FAQ Section for more info.
Shipping Charges and Risk Of Loss - Shipping and handling are additional unless otherwise expressly indicated at the time of sale. All items purchased from ROCKSoftech are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier. You can also ask for shipping insurance which is an added cost for you. Once items are received on your end, you must notify ROCKSoftech within 3 days from the date you received your product if you believe any part of your purchase is missing or wrong.
Warranties - Most of our consoles comes with 1 year service warranty. All our warranty are return to base only. This means you must bring it here personally or send it here thru a courier. We do not and will not pickup items from you even if you are willing to add a fee.
Service and Tech Support - Service offerings may vary from Product to Product. ROCKSoftech has no obligation to provide service or tech support until it has received full payment for the Product you purchased. ROCKSoftech is not obligated to provide service or tech support for similar products you purchase through a third party and not directly from ROCKSoftech. If you need Tech Support for any products bought from ROCKSoftech, please Contact Us.
Privacy - Please refer our our Privacy Notice page.
Children - ROCKSoftech does not sell products for purchase by children. If we carry children's products, it is intended for purchase by adults. If you are under 18, you may do business with ROCKSoftech only with the involvement of a parent or guardian.
Electronic Communications - When you visit ROCKSoftech or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
Limitation of Liability - ROCKSoftech DOES NOT ACCEPT LIABILITY BEYOND THE REMEDIES SET FORTH HEREIN, INCLUDING BUT NOT LIMITED TO ANY LIABILITY FOR PRODUCT NOT BEING AVAILABLE FOR USE, LOST PROFITS, LOSS OF BUSINESS OR FOR LOST OR CORRUPTED DATA OR SOFTWARE, OR THE PROVISION OF SERVICES AND SUPPORT. EXCEPT AS EXPRESSLY PROVIDED HEREIN, ROCKSoft Online WILL NOT BE LIABLE FOR ANY CONSEQUENTIAL, SPECIAL, INDIRECT, OR PUNITIVE DAMAGES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR FOR ANY CLAIM BY ANY THIRD PARTY. YOU AGREE THAT FOR ANY LIABILITY RELATED TO THE PURCHASE OF PRODUCT, ROCKSoft Online IS NOT LIABLE OR RESPONSIBLE FOR ANY AMOUNT OF DAMAGES ABOVE THE PURCHASED AMOUNT FOR THE APPLICABLE PRODUCT. NOTWITHSTANDING ANYTHING IN THIS AGREEMENT TO THE CONTRARY, THE REMEDIES SET FORTH IN THIS AGREEMENT SHALL APPLY EVEN IF SUCH REMEDIES FAIL THEIR ESSENTIAL PURPOSE.
Changes to Terms Of Business (a.k.a. Terms & Conditions) - Our Terms of Business is subject to change without prior notice.
Terms Of Business Effective Date: September 1, 2011
Revised: September 23, 2011